Stakeholder engagement
RAG assumes responsibility towards the people, communities and businesses in the region that may be affected by its decisions and business activities. Open, respectful and proactive communication with all relevant stakeholders is a central component of responsible corporate behaviourbehavior for RAG.
RAG attaches great importance to stakeholder engagement. The aim is to gain a comprehensive understanding of the needs and expectations of key stakeholders and to incorporate them into business decisions.
Key stakeholders
RAG's most important stakeholder groups include customers, business partners, suppliers, employees and owner representatives. These groups have a significant influence on the company's business activities and strategic orientation.
Regional authorities, landowners, local residents and emergency services (e.g. fire brigade, police, ambulance service) are also particularly important partners at RAG's operating sites. Close and trusting cooperation with them is essential for safe and smooth operations.
RAG maintains an open and respectful dialogue with all of the above groups. The aim is to strengthen trust, develop joint solutions and incorporate relevant interests into decision-making processes at an early stage.
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Forms of involvement
A central component of RAG’s activities is the implementation of innovative, future-oriented projects and their benefits for the entire energy system. To make these and other important topics—such as security of supply or sustainable energy mining—accessible to the general public and relevant stakeholders, RAG relies on target-group-oriented communication formats including neighborhood days, open houses, and business events for customers and business partners. This enables RAG to identify expectations early on and incorporate them into its strategic planning.